Situated next to metro station, friendly staff, immaculate and high standard, frequent customer rewards, good location, effort to communicate in English.

Nothing it is perfect.

location for shopping. staff are very friendly and very welcoming. they are always welling to help if needed.

room i occuppied doesnt have a bath (only shower) and view was not very nice (apartment blocks all round)

Very convenient.

Not clean enough and seems need to do renovation very soon, otherwise unable to compete with others.

The hotel is conveniently located near electronics and clothes shopping districts. the subway station is very close to the hotel. the buffet breakfast offers a good variety of options and the freshly made noodles are highly recommended.

The housekeeping staff repeatedly knocked on my door, disturbing me early in the morning. communication with the staff was a bit challenging due to their limited English proficiency.

Very nice hotel. Stuff is mostly speaking english and very helpful. Excellent room service. Close to the electronic market, a lot f small restaurants are not far away. Metro Station also very close.

Always stay here have for the past 9 years ,always clean ,good service ,helpfull staff,

The hotel enjoys a convenient location right next to an MRT station, making it easy to get around the city. there are plenty of shops and restaurants in the area, including a large electronics mall. Rooms are spacious and clean, with modern glass bathrooms that offer a unique touch. Guests can enjoy a varied breakfast with options like noodles and fresh coffee made to order.

Some rooms may have a slight smell of smoke, and the bedding could have a stale aroma.

The location

The massage center was horrible, the prices didn't match with the exposed prices and the masseuses were not professional, the offer sex not massage. Breakfast poor and fitness center very small. The Hotel is pretty old.

I loved the location of the hotel, which was right next to the subway station and just a short walk away from the popular shopping street. The cleanliness of the room was impressive and the breakfast had a good mix of Eastern and Western options. The staff were friendly and helpful, and they could speak English quite well.

No English language proficiency among staff.

We had a fantastic stay at this luxurious 4-star hotel. One of the best aspects was its convenient location, right next to a subway station. This made it incredibly easy for us to explore the city and visit popular attractions. Furthermore, the hotel offered a range of quality services such as room service, car hire, and dry cleaning. It was great to have these additional amenities at our fingertips, enhancing our comfort and convenience during our stay.

In terms of communication, the staff could improve their English language skills. However, they were still friendly and did their best to assist us.

The hotel had fantastic facilities and great service. I loved the built-in power adapters in our room and the quality of the bathroom products. The location was a real key factor as it was really close to local restaurants and shops, making it easy to explore the city on foot. The staff were always friendly and willing to help with anything we needed.

the lifts didn't go to every floor which was a little confusing, though the labeling was clear enough to help us find our way around. my experience at this hotel over the weekend was a great value for money.